Entering beneficiary contact information

The second step in creating a new beneficiary is to enter their contact information.

To enter beneficiary contact information

  1. Complete the fields on the Contact Information page.
    Mandatory fields are indicated by an asterisk.
    • Country—This field is auto-populated based on the selection you made in the Destination Country field on the Beneficiary Details page. To choose a different country, choose it from the dropdown list.
    • Address Line 1—Enter the beneficiary's street address.
      Note: You cannot enter PO Box or any variation of PO Box in the Beneficiary address fields if the Beneficiary country is Australia,Canada,or Mexico.
    • Address Line 2Optionally, enter the second line of the beneficiary's address.
    • City—Type the name of the city or choose it from the dropdown list. When you start typing the name of the city, a dropdown list appears that includes many of the cities in the specified country that contain that sequence of letters. If the city that you want is in that list, click to select it.
    • State/Province—From the dropdown list, choose the state or province where the beneficiary lives. The list that you see depends on what you entered in the Country field. This field is mandatory when the country is Canada or United States.
    • Postal Code/Zip—Enter the beneficiary's postal code or zip code. This field is mandatory when the country is Canada or United States.
    • Primary Contact Number—Enter the beneficiary's primary phone number. You can enter up to 50 characters in this field.
  2. Click SAVE & CONTINUE to move to the next step in the process, Entering beneficiary bank information.